Legal

Privacy Policy

Last Updated: March 9, 2026

1. Introduction

Welcome to Aetris. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

By using Aetris, you consent to the data practices described in this policy. If you do not agree, please do not use the App.

2. Data Controller

Aetris is the data controller responsible for your personal data. We determine how and why your personal data is processed.

3. Information We Collect

3.1 Account Information

3.2 Owner Profile Data

3.3 Pet Information

3.4 Behavioral Tracking Data

3.5 Usage and Technical Data

3.6 Oracle Cards and Cosmic Insights

4. How We Use Your Information

5. Data Sharing and Third Parties

We use the following trusted third-party services:

We do NOT:

6. Data Security

We implement industry-standard security measures:

7. Data Retention

We retain your data for as long as your account is active. When you delete your account:

8. Your Privacy Rights

GDPR (EU/EEA Users): You have additional rights under GDPR. Contact us to exercise these rights.

CCPA (California Users): California residents have rights under CCPA including the right to know, delete, and opt-out of data sales. We do not sell data.

9. Children's Privacy

Aetris is not intended for use by children under 13 years of age (or 16 in the EU). We do not knowingly collect personal data from children. If we discover that a child has provided us with personal data, we will delete it immediately.

10. International Data Transfers

Your data may be stored and processed in different countries where our service providers operate (including the United States). We ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs) and use of certified cloud providers.

11. Local Storage

Our mobile app uses local storage (AsyncStorage) to store:

This data is stored locally on your device and is not accessible to third parties. You can clear it by uninstalling the app or clearing app data in device settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the App or sending an email notification, and updating the "Last Updated" date above.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We will respond within 30 days in accordance with applicable data protection laws.

By using Aetris, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.